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Delivery Policy

Logistics & Delivery

Single Orders

Order Processing:
- Lead Time: 1 Hr. minimum for all orders
- Rush Orders: Available with 25% surcharge
- Order Cutoff: Orders must be placed by 6 PM for next-day delivery
- Confirmation: Automatic email confirmation

Delivery Zones & Fees:
- 0-5 Miles: $3 delivery fee, $15 minimum order
- 5.1-10 Miles: $5 delivery fee, $20 minimum order
- 10+ Miles: $8 delivery fee, $30 minimum order

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Delivery Windows:
- Morning: 6:00 AM - 11:00 AM
- Afternoon: 2:00 PM - 6:00 PM
- Delivery Time: 20-75 minutes depending on distance

Monthly Subscription Boxes

Delivery Schedule:
- Processing & Delivery Date: 1st of every month

Subscription Logistics:
- Free Delivery (In Zone): For all subscriptions
- Outside Delivery Zone: $5 delivery fee
- Backup Plan: Pickup at local locations

Subscription Management:
- Manage member account to make changes or updates as well as check points & rewards.

How It Works

How It Works – Simple, Sweet, and Made for You

Overview:

At Velvet Whisk, we make it easy to enjoy artisan-quality baked goods—whether you’re treating yourself, sending a gift, or joining our Sweet Treat Club.
Everything is made fresh in small batches, packaged with care, and delivered straight to your door.


Step 1: Choose Your Box or Treats

Select from our Medium Box (12 treats), Large Box (24 treats), or à la carte options.
Prefer surprises? Try our Mystery Box or build your own Custom Box for any occasion.

> Each box features a rotating mix of our signature treats—Whoopie Pies, Brownies, Linzer Cookies, Jumbo Cookies, and Macarons—crafted from scratch using high-quality ingredients.


Step 2: Subscribe or Order Once

  • You can enjoy Velvet Whisk in two ways:

  • One-Time Orders: Perfect for gifts, events, or a weekend treat.

  • Monthly Subscriptions: Get your favorites automatically delivered at a discounted rate. Cancel or pause anytime.



Step 3: Upgrade to the Sweet Treat Club

Join our VIP Sweet Treat Club for $30/month and unlock exclusive perks:

  • Member-only flavors and early access to limited-edition drops

  • Birthday and celebration rewards

  • Surprise bonus treats throughout the year

  • 10% off all à la carte orders and gift boxes


Step 4: Fresh Delivery or Pickup

We bake and package every order by hand.
Choose local delivery in the Austin area or pickup from our kitchen on select days.
All treats are sealed for freshness and ready to enjoy or share.

Step 5: Enjoy, Share, Repeat

Snap, tag, and share your moments with #VelvetWhiskAustin – we love seeing our treats in your hands!
Want to make someone’s day sweeter? Send a gift box with a personalized note.


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What We Offer – Handcrafted Sweets & Custom Experiences

Our Products

We specialize in handmade, small-batch baked goods with a focus on quality, freshness, and creativity.
Everything is crafted from scratch and made to order.

Core Menu:

  • Whoopie Pies – Soft, pillowy cakes filled with rich cream centers

  • Brownies – Fudgy, decadent, and baked to perfection

  • Linzer Butter Cookies – Buttery and delicate with fruit-filled centers

  • Jumbo Cookies – Classic comfort cookies, oversized and chewy

  • Macarons – Light, crisp, and elegantly filled with seasonal flavors


Seasonal & Limited-Time Treats:

  • Cinnamon Rolls

  • Jumbo Muffins

  • Cookie  Dippers

  • Specialty Holiday Boxes


Our Services

Service Description

Subscription Boxes Monthly deliveries of your favorite treats. Available in Medium or Large sizes.
Custom Boxes Build your own assortment—choose flavors, packaging, and quantity.
Mystery Boxes Surprise selections of our best seasonal treats.
Sweet Treat Club VIP membership offering exclusive perks, discounts, and gifts.
Corporate & Event Orders Personalized dessert boxes for team events, client gifts, and celebrations.
Wholesale & B2B Partnerships Partner with local coffee shops, kombucha brewers, and businesses.

Our Promise

We believe desserts should be beautiful, fresh, and ethically made.
That’s why we bake with premium ingredients, source locally whenever possible, and offer both traditional and vegan-friendly options.

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