PROGRAM OVERVIEW

The Inner Circle VIP Membership
"Where Cookie Lovers Become Cookie Royalty"

Philosophy: This is the ultimate plant-based dessert experience. VIP members get unparalleled access, exclusive products, premium service, and the satisfaction of knowing they're supporting Velvet Whisk's mission at the highest level. This isn't just cookies—it's a lifestyle.

EXCLUSIVE ACCESS:

Secret Menu.

VIP PERKS:

Welcome Package (Upon Joining):
- Welcome box with 6 premium cookies
- VIP member card (digital)

Birthday Experience:
- Birthday month: Choose ANY dozen free Or Custom Cake 50% Off
- Personalized birthday card
- Special birthday flavor if requested in advance

Event Discounts:
- All public VW events: Free or 50% off
- Workshops: Free

TRANSFORMATIONAL IMPACT:

Major Mission Partner:
- 15% of membership = direct program funding
- 10 trees planted monthly (120/year!)

SPECIAL VIP PROGRAMS

"VIP Gives Back" Program

All Members Can:
- Donate your unused monthly allocation to:
  - Food banks
  - Shelters
  - Student pantries
  - Community organizations
- VW delivers on your behalf
- Impact tracking: See who you helped
- Tax receipt provided


"VIP Corporate Program"

For Businesses:

- Employee appreciation perk program
- Client gifting
- Meeting catering
- Event catering
- Brand partnerships
- CSR integration

VIP PAYMENT OPTIONS

Monthly vs. Annual:

Monthly Billing:
- Month-to-month flexibility
- Cancel anytime

Annual Pre-Pay:
- Save 20%
- Lock in rate for full year
- Best value
- Can still cancel (pro-rated refund)

Payment Methods:
- Credit/debit card (auto-renew)
- PayPal, Venmo, Apple Pay accepted
- Invoice billing (corporate only)

Corporate Invoicing:
- Net-30 terms available
- PO numbers accepted
- Detailed reporting for expense tracking
- Tax documentation provided

VIP STUDENT PROGRAM

Student VIP" - $10/month
(Verified .edu email required)

- "Emergency Cookie" rush service
- Community support
- Stress relief through treats

Monthly Reports:
- Your impact metrics
- How your membership fees are used
- Community program updates
- Financial transparency (high level)

Quarterly Deep Dives:
- Detailed impact stories
- Supplier relationships
- Environmental progress
- Social programs outcomes

Annual Comprehensive:
- Full year in review
- Future vision
- Your contribution highlighted
- Thank you recognition

VIP TERMS & CONDITIONS
Membership Agreement:

Commitment:
- Monthly: Cancel anytime (30 days notice)
- Annual: 1-year commitment (can cancel, pro-rated refund minus 20%)

Auto-Renewal:
- Automatic monthly/annual renewal
- Email reminder 7 days before
- Update payment method anytime

HOW TO JOIN

Create Account
  - Profile setup
  - Preferences (dietary, flavors, delivery)
  - Payment method

Welcome Sequence
  - Confirmation email
  - Welcome package ships
  - Concierge reaches out
  - First delivery scheduled