Privacy Policy
A legal disclaimer
Privacy Policy
Effective Date: 8/13/2025
Velvet Whisk (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, or interact with us.
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1. Information We Collect
We may collect the following types of information:
Personal Information:
Name
Email address
Phone number
Billing and delivery addresses
Order & Payment Information:
Items ordered and delivery details
Payment information (processed securely through third-party payment processors — we do not store your full credit card details)
Technical Information:
IP address, browser type, and device information
Cookies and similar technologies to improve your experience
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2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your order, promotions, or updates
Improve our products, website, and customer experience
Comply with legal requirements
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3. How We Share Your Information
We do not sell or rent your personal information.
We may share your information only with:
Service providers (e.g., payment processors, delivery partners) to fulfill your orders
Legal authorities if required by law
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4. Cookies & Tracking
We use cookies to:
Remember your preferences
Improve site performance
Analyze website traffic
You can adjust your browser settings to refuse cookies, but some features may not work properly without them.
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5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
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6. Your Rights
You may:
Request a copy of your personal data
Ask us to update or delete your information (unless we need it for legal or order-related reasons)
Opt out of marketing emails at any time by clicking “Unsubscribe” or contacting us directly
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7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
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8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.